FAQs: Hire

Hire

Yes. We offer child seats and crossbar seats. Child seats are seats that perch behind the adult, suitable for children up to 3 years old. They are free with the rental of a traditional bike. Crossbar seats attach to the cross bar so the child sits in front of the adult. They can only be attached to male traditional bikes, as they have a higher crossbar. Free with the rental of a male traditional bike. To reserve Child seats or crossbar seats, please contact us.

 

We sometimes hire bicycles at special prices for an an event.To find a special event, go to the hire section on the site and select any bicycle. In the book now block, select the date of the event, and the time you wish to pick the bicycle up, and press submit.

Scroll to the bottom of the page and look for the group events, click on this and then you will see the event page.

You can check out the maps of our guided tour routes and follow them, or you could go your own way. It depends on how much time you have and what you are interested in seeing. If you have a few hours, try Hyde Park. If you have young children, cycle south west along the riverside to Vauxhall and back (traffic free). Half a day - head East to Greenwich, and come back via Canary Wharf and Wapping. Full day - Follow the Regent's Canal from Limehouse to Little Venice via Camden Town. Out of London - cycle to Hampton Court Palace along the River. For more ideas, subscribe to our blog, where we will be posting regular ideas about where to cycle to from our Tour/Hire Centre on Gabriel's Wharf. London's cycling infrastructure has been developing regularly and quickly in recent years, which has seen miles of new segregated cycle superhighway opening all over London and tracing it's nicest and most diverse areas, as well as its iconic monuments and neighbourhoods.


For cycling routes and maps provided by the government, please visit the Transport for London website, where you can download additional information.

Our Gabriel's Wharf Location is a gentle 15min cycle to/from Hyde park. If you want to cycle in Hyde park, we can provide you with a map, showing you the safest route to get there. It's a nice ride, and you'll pass some of London's best sights on the way!

We wish. A lot of the thamesfront has been bought out by private developers. There are some long sections further west though that you can cycle along, such as Putney to Hammersmith, and Richmond to Hampton Court.

We don’t mind, just as long as it doesn’t come back damaged. Please note that if you take your bike far away from us we may not be able to offer support if something goes wrong.

We provide D-locks (the strongest type of lock) free of charge with bike hire.

If you want racks, you will need to hire a Touring bike. These are good for long distance/ charity rides and cycling holidays.

We recommend booking if you want something specific, or if there is a special bike event that is happening. We can’t guarantee a bike’s availability without a booking, but most of the time we have something at the wharf for hire on the spot. Advanced bookings can only be made for full day (or more) hires. If you just want to rent for a few hours ride around the city, you can just turn up, we almost always have something available. Summer Weekends though you may want to call us first. You can book bike hire here.

For online bookings, you pay at the time of booking with credit or debit card. You also authroise us to take up to £200 per bike from your card if the bike is not returned. This is not charged to your card.. it's an authorisation only. 

For hourly bookings or transactions done in our shop, you need a credit or debit card to hire a bike. There is no deposit, except we keep your card details in case of theft or damage, and we charge your card for any costs incurred. We accept Visa, Mastercard or American Express (no Maestro).

The only other way to hire a bike is to leave a security deposit of cash, which we hold onto until the bike is returned. It's £180 per traditional bicycle. More for specialist bikes and accessories. Please note we don't accept passports or ID cards as security.

We don't. We used to but too many bikes were being "stolen". If you lose a bike, you have to pay for it (£180 for a traditional, more for other types of bike).

Please check you're happy with your bike before you leave the hire centre. Occasionally problems do happen with bicycles while they are out on hire. Please bring it back to us. We will check the problem. If we find that it has been damaged by reckless use/ theft or the like, you may be charged for the repair, as per our hire contract conditions. This is a rare occurrance.

We are very sorry when this happens. It does occassionally happen and it's something out of our control. It may be caused by cycling through some glass for example. You have to walk the bike back to us or bring it on a train or in a taxi (black cabs can take bikes). We repair the puncture free of charge/or exchange you for another bike. You must not ride on a flat tire- this damages the wheel. If you ride on a flat tire, you may have to pay for a wheel repair or a new wheel.